FAQs

You have questions. We have the answers!

Getting Started

We create a custom design for your home with a menu-style quote. Every line item is optional—pick and choose the features you’d like. No pressure, no packages you have to stick to.
We start taking bookings as early as August. Our calendar fills quickly, especially for November installations. Book early for the best selection of installation dates.
No! Every quote is custom. Many customers mix and match features to create their perfect display. You’re in complete control of what’s included.

Installation Process

Most installations take 2-4 hours depending on the size and complexity of your display. Larger or more intricate designs may take longer.
No—as long as our crew has clear access to your outdoor electrical outlets and the areas we’re decorating, you don’t need to be there. We’ll call you the day before to confirm details.
Christmas Champs is an all-inclusive decorating service. That means we provide ALL of the lights, decorations, timers and hardware for your display and install them before the holiday season. Our packages also include Santa’s Guarantee (in-season maintenance), removal in January, and storage during the off-season.

We offer a wide variety of Christmas decorations, including lighting for your roof and ridge line, driveway/sidewalks, railings/columns, trees, and bushes. We also provide greenery such as garland and lit wreaths.

We use only high-quality, professional-grade lights that are customized to fit the specific needs of your home. We measure and cut the lights to fit the exact dimensions of your roof line and landscaping. The LED lights that we install are brighter, use less energy, and last much longer than lights typically purchased from big box stores and large online retailers.

Maintenance & Service

We warranty all of the lights that we provide when they are on your property! If any bulbs go out, or if any of your decorations have been knocked out of place, we’ll come out to fix it free of charge!
Santa’s Guarantee means if a light goes out during the season, we’ll come out promptly to make it right. We take pride in our work and are committed to keeping your display perfect all season long.

Pricing & Payment

Every project is custom-quoted based on your specific design, property size, and installation requirements. We’ll provide a detailed quote after discussing your vision and evaluating the unique features of your property.
Yes! We offer Early Install Discounts for installations completed in October and early November. The earlier you install, the bigger the savings. Contact us for details on current discount offerings.
All quotes include custom design consultation, professional installation, premium commercial-grade lights and materials, Santa’s Guarantee (seasonal maintenance), removal in January, and year-round storage. There are no hidden fees.

Removal & Storage

Yes! Our team will return to your home in early January to remove all of your decorations for storage during the off-season.

We store all decorations in our climate-controlled facility during the off-season. Your lights stay organized, protected, and ready for next year—no attic clutter required!

Just let us know! We’re flexible with removal dates and can work with your preferences for when to take down your display.

About Our Service

We have a network of commercial suppliers from whom we purchase all of our lighting and decorations. We only use premium, professional-grade LED lighting in our designs. We NEVER purchase cheap lights from the big box stores that use a lot of energy and don’t last more than one season.

No—as long as our crew has clear access to your outdoor electrical outlets and the areas we’re decorating, you don’t need to be there. We’ll call you the day before to confirm details.
Yes. We are fully insured, and we take the safety of our team and your property VERY seriously!

HAVE OTHER QUESTIONS?

Contact us and one of Santa's helpers will be in touch soon!