You have questions. We have the answers!
We create a custom design for your home with a menu-style quote. Every line item is optional—pick and choose the features you’d like. No pressure, no packages you have to stick to.
We start taking bookings as early as August. Our calendar fills quickly, especially for November installations. Book early for the best selection of installation dates.
No! Every quote is custom. Many customers mix and match features to create their perfect display. You’re in complete control of what’s included.
Most installations take 2-4 hours depending on the size and complexity of your display. Larger or more intricate designs may take longer.
Christmas Champs is an all-inclusive decorating service. That means we provide ALL of the lights, decorations, timers and hardware for your display and install them before the holiday season. Our packages also include Santa’s Guarantee (in-season maintenance), removal in January, and storage during the off-season.
We offer a wide variety of Christmas decorations, including lighting for your roof and ridge line, driveway/sidewalks, railings/columns, trees, and bushes. We also provide greenery such as garland and lit wreaths.
We use only high-quality, professional-grade lights that are customized to fit the specific needs of your home. We measure and cut the lights to fit the exact dimensions of your roof line and landscaping. The LED lights that we install are brighter, use less energy, and last much longer than lights typically purchased from big box stores and large online retailers.
Nope — you don’t need to be there at all. Our crew handles everything outside, and all we need is access to your outdoor electrical outlets and the areas we’re decorating. Before your install day, we’ll call to confirm those details and note any gate codes or access information.
Here’s what to expect on install day:
When the crew is on the way, you’ll get a text notification so you know they’re headed your way.
When they arrive, your Crew Lead will knock to introduce the team and let you know they’re starting. If you’re not home, they’ll proceed — no need to wait around or leave a note.
During the install, the crew works entirely on the exterior of your home. No inside access is needed at any point.
When the job is complete, your Crew Lead will knock again to let you know the display is up and your timer is set. If you’re home and want to step outside for a look, they’ll walk you through it. If you’re not home, no worries — our team will be back within 24 hours for the Quality Visit, where they’ll knock again, and if you’re home walk you through the full display and confirm everything looks perfect.
The short version: get on with your day. We’ve got it from here. 🎄
The Quality Visit is a standard part of every Christmas Champs installation — included at no extra charge and no extra steps on your end. Within one business day of your install, our team returns to do a full inspection of your display to make sure everything looks exactly the way it should before you’ve had your first real look at it from the street.
Here’s what we check during every visit:
– All strands are lit — no dark or dim sections
– Spacing is consistent and professional from the curb
– Wires are color-matched and properly hidden
– All clips are fully seated — nothing loose or hanging
– Extension cords are routed cleanly, away from walkways and driveways
– Your timer is set and cycling correctly
– The site is clean — no packaging or debris left behind
If we spot anything during the visit, we take care of it right then and there. If something needs more attention, we’ll schedule a follow-up visit and reach out to coordinate. You won’t need to chase us down — we find it, we fix it.
You don’t need to rearrange your day, but if you’re home, we’d love to see you. Our team will knock when they arrive — if you answer, they’ll walk you through the full display, confirm your timer settings, and make sure you’re happy with everything before they leave. If you’re not home, no worries — they’ll complete the inspection and move on. Either way, we’ll reach out if anything needs follow-up.
Yes! Our team will return to your home in early January to remove all of your decorations for storage during the off-season.
We store all decorations in our climate-controlled facility during the off-season. Your lights stay organized, protected, and ready for next year—no attic clutter required!
Just let us know! We’re flexible with removal dates and can work with your preferences for when to take down your display.
We have a network of commercial suppliers from whom we purchase all of our lighting and decorations. We only use premium, professional-grade LED lighting in our designs. We NEVER purchase cheap lights from the big box stores that use a lot of energy and don’t last more than one season.
